All items are custom made to request, returns / refunds are not accepted so please be sure of your color and design options before making the request. If you have any questions regarding the size or any other detail, please ask PRIOR TO ordering. Exchanges / credits are NOT offered.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items damaged DURING transit must be reported to TWINSPRINT LLC. within 24 hours of receiving. Photos of the product AND packaging must be provided to begin a loss / damage claim with shipping company.
